An Inside Look

In case you missed this article on Southwest Airlines Network Operations Center, Training Cabin, and Listening Center.  A rare behind the scenes look with amazing pictures and narrative Check it out on CNET Hat tip to David Gray for sharing.  

Tnooz: Be careful when volunteering for oversold flights

American has been fined $90,000 due to failure to disclose the true cost of using vouchers they give away at the station. Appears that these vouchers couldn’t be redeemed online – only over the phone with a fee. Read more at Tnooz http://www.tnooz.com/2011/03/08/news/american-airlines-fined-over-lack-of-transparency-on-overbooked-flights

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